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UpVoiced vs Canny

Canny is one of the best-known feedback boards, and it has grown well beyond one: its Autopilot reads support and sales conversations to find requests, and its paid plans tie feedback to revenue through CRM integrations. If you are looking for a Canny alternative, the useful question is which parts of that you need.Source [7]Source [22]

UpVoiced covers the core loop — a branded board, a public roadmap, a changelog and emails to everyone who asked — with a different pricing model and an MCP server that AI agents can use from the free plan. Here is how the two line up, with a source for every fact about Canny.

UpVoiced is in development and not open for sign-ups yet; its prices are a proposal. Facts about Canny were checked against its own public pages on 2026-10-22.

Feature by feature

UpVoiced and Canny, as each publishes it
FeatureCannyUpVoiced
Feedback board with votesYes. Unlimited boards and feedback on every planSource [12]Yes, on every plan
Public roadmapYes. A public roadmap with planned, in progress and shippedSource [16]Yes, on every plan
Emails voters when a status changesYes. Everyone who voted hears about status changesSource [15]Yes, to everyone who voted, commented or followed
Changelog with emails to followersPartly. Changelog on every plan; emails to subscribers on ProSource [13]Source [14]Yes; entries link the requests they ship (Free: 500 email recipients a month)
Embeddable in-app widgetYes. Listed among base features on every planSource [11]Yes, on every plan
Sign users in from your productYes. Single sign-on is a base feature (Canny Identify)Source [11]Source [17]Yes, on every plan (signed tokens)
REST API and webhooksYes. API and webhooks on every planSource [10]API on every plan (read-only on Free); webhooks from Starter
MCP server for AI agentsPaid plans. On any paid plan, with OAuth sign-inSource [8]Source [9]Yes, on every plan (read-only with one key on Free)
Built-in AI (triage, duplicates)Yes. Autopilot capture and deduplication on every planSource [7]Coming soon (similar-post hints while people type today)
Import from another toolYes. Imports from another tool, exports, transcripts or the APISource [24]CSV import from Canny, Featurebase and hearloop exports
Slack, Discord and issue trackersPartly. Slack, Teams and Discord alerts on every plan; issue trackers on paid plansSource [20]Source [21]Slack and Discord
Custom domainPaid plans. Pro and BusinessSource [18]Coming soon (from Starter)
Remove the vendor’s brandingPaid plans. Paid add-on on BusinessSource [19]From Starter
Surveys (NPS, CSAT)No. Does not send surveys; reads results of surveys run elsewhereSource [25]Coming soon (NPS and CSAT microsurveys)
Help center articlesNot listed. Not listed on its pricing pageSource [26]Not offered
Free plan$0 for 25 tracked users and 5 managersSource [1]Source [6]Free forever: 1 board, 100 active posts, 1 seat
How paid plans are pricedBy tracked users; Pro from $79 a month billed yearlySource [4]Source [2]Flat price per workspace, no per-voter or per-seat charge (proposed: Starter $19, Growth $49, Business $119 a month)

Where UpVoiced and Canny differ

What you pay for

Canny's plans are sized by tracked users: anyone who posts, votes or comments, including feedback that an admin or Autopilot adds on their behalf. Go past your tier and Canny moves you up automatically unless you set a spend limit. UpVoiced's proposed plans are a flat price per workspace with no charge per voter; plans differ in boards, seats and monthly email recipients instead.Source [4]Source [5]Source [1]

AI agents and MCP

Canny's MCP server signs in with OAuth, offers more than 55 tools and is available on any paid plan. UpVoiced's MCP server is on every plan, read-only with one API key on Free, and actions that email people or merge posts return a preview and wait for your confirmation.Source [8]Source [9]

Telling people what shipped

Both notify voters when a request changes status. Canny emails changelog subscribers on its Pro plan; UpVoiced emails a changelog entry's followers on every plan, within the plan's monthly email allowance, and each entry links the requests it ships.Source [15]Source [14]

Branding

Canny lists custom domains on Pro and Business and offers removing its branding as a paid add-on on Business. UpVoiced lets Starter and higher plans remove the "Powered by UpVoiced" badge; custom domains are planned for Starter and are not built yet.Source [18]Source [19]

Canny pricing and UpVoiced’s proposed plans

Canny's Free plan is $0 a month for 25 tracked users. Pro starts at $79 a month billed yearly, or $99 billed monthly, for 100 or more tracked users, and Business is priced on request from 5,000 tracked users. Free includes 5 managers and Pro 10, with unlimited contributors on every plan.Source [1]Source [2]Source [3]Source [6]

UpVoiced plans a free plan with no time limit and no card, then Starter $19, Growth $49, Business $119 a month per workspace, with annual billing at ten times the monthly price. These prices are not final and nothing can be bought yet. See every proposed limit.

UpVoiced on staging

The UpVoiced dashboard inbox for the fictional Driftwood Notes workspace: ideas with votes and statuses, ready to triage by keyboard.
The UpVoiced inbox for “Driftwood Notes”, a fictional workspace on staging: every idea with its votes and status, triaged from the keyboard.

When Canny may suit you better

  • You want AI to find requests in Intercom, Zendesk, Freshdesk, Gong or Zoom conversations: Canny's Autopilot does this on every plan, including Free, and UpVoiced has no built-in AI yet.Source [7]
  • You plan in Jira, Linear, ClickUp, Asana, GitHub or Azure DevOps, or need HubSpot and Salesforce data next to feedback: Canny lists these integrations on its paid plans, while UpVoiced offers its REST API, webhooks and Slack and Discord alerts today.Source [21]Source [22]
  • Your security review asks for a SOC 2 report: Canny lists SOC 2 on Pro and Business.Source [23]

Moving from Canny

UpVoiced imports Canny's CSV export: posts, votes by email, comments and statuses come across as a background job with a progress and error report. Your users can keep signing in with your product's accounts through UpVoiced's single sign-on, much as Canny Identify lets them.Source [17]

Read more about UpVoiced:

Questions about UpVoiced and Canny

Is UpVoiced a good Canny alternative for a small team?

It can be if you mainly need a board, a roadmap, a changelog and emails to the people who asked. Canny's Free plan covers 25 tracked users; UpVoiced's proposed Free plan has no voter limit but allows one board, 100 active posts and one seat. UpVoiced is still in development, so you cannot switch today.

Sources:Source [1]

Does Canny charge for every user who votes?

Canny counts tracked users: anyone who posts, votes or comments, including actions taken on their behalf. Plans are sized by that number, and Canny upgrades your tier automatically when you exceed it unless you set a monthly spend limit.

Sources:Source [4]Source [5]

Can I move my Canny board to UpVoiced?

Yes. Export a CSV from Canny and import it into UpVoiced: posts, votes matched by email, comments and statuses are mapped for you, and the import shows its progress and any rows it could not read.

Which one works with Claude, ChatGPT or Cursor?

Both have an MCP server. Canny's is on its paid plans and signs in with OAuth. UpVoiced's is on every plan, uses scoped API keys, and asks for your confirmation before merging, shipping or emailing.

Sources:Source [8]Source [9]

Sources

Each fact about Canny comes from its own public pages, read on the date shown. Products and prices change; tell us if something here is out of date and we will correct it.

  1. Canny's Free plan costs $0 a month and includes 25 tracked users. canny.io/pricing, retrieved .
  2. Canny Pro starts at $79 a month billed yearly ($99 a month billed monthly) for 100 or more tracked users; yearly billing saves up to 20 %. canny.io/pricing, retrieved .
  3. Canny Business is priced on request ("Let's talk") and starts at 5,000 or more tracked users. canny.io/pricing, retrieved .
  4. A tracked user is anyone who has given feedback by creating a post, voting or commenting, including actions an admin or Autopilot takes on their behalf. canny.io/pricing, retrieved .
  5. Without a monthly spend limit, Canny upgrades an account to the next tier when it exceeds its tracked-user limit; with a limit, it stops tracking feedback from new users. canny.io/pricing, retrieved .
  6. The pricing table lists 5 managers on Free and 10 on Pro, and unlimited contributors on every plan. canny.io/pricing, retrieved .
  7. Autopilot (feedback discovery and deduplication) is included in all plans, with sources such as Intercom, Zendesk, Freshdesk, Gong and Zoom. canny.io/pricing, retrieved .
  8. Canny's MCP server is available on any paid plan. canny.io/features/mcp, retrieved .
  9. Canny's MCP server is set up with OAuth sign-in rather than API keys and exposes over 55 tools. canny.io/features/mcp, retrieved .
  10. API and webhooks are listed on every Canny plan, including Free. canny.io/pricing, retrieved .
  11. Base features on every plan include status updates, single sign-on, admin reports, vote-on-behalf, tags and a widget. canny.io/pricing, retrieved .
  12. Feedback and boards are unlimited on every Canny plan. canny.io/pricing, retrieved .
  13. Changelog and private boards are listed on every Canny plan. canny.io/pricing, retrieved .
  14. Canny offers a changelog widget and a hosted changelog page; on the Pro plan, changelog subscribers get an email automatically when you publish. canny.io/features/product-changelog, retrieved .
  15. When a request is marked planned, in progress or complete, everyone who voted on it hears about it automatically. canny.io/features/portal, retrieved .
  16. Canny's portal includes a public roadmap showing what is planned, in progress and shipped. canny.io/features/portal, retrieved .
  17. Customers do not need a Canny account; Canny Identify lets them use their accounts in your product. canny.io/features/portal, retrieved .
  18. Custom domains are listed on Canny's Pro and Business plans, not on Free. canny.io/pricing, retrieved .
  19. Removing Canny branding is listed as a paid add-on on Business only. canny.io/pricing, retrieved .
  20. Notifications to Slack, Microsoft Teams and Discord are listed on every Canny plan. canny.io/pricing, retrieved .
  21. Project-management integrations (Jira, ClickUp, Linear, Asana, GitHub, Azure DevOps) and Zapier are listed on Pro and Business. canny.io/pricing, retrieved .
  22. CRM integrations (HubSpot, Salesforce) are listed as a paid add-on on Business. canny.io/pricing, retrieved .
  23. SOC 2 is listed on Canny's Pro and Business plans. canny.io/pricing, retrieved .
  24. Canny can import feedback from another tool, take uploaded exports and transcripts, or receive feedback through its API. canny.io/features/collect-feedback, retrieved .
  25. Canny's FAQ says it does not send surveys; it reads feedback customers already share, and Autopilot reads the results of surveys you run elsewhere. canny.io/features/collect-feedback, retrieved .
  26. Canny's pricing page lists its feedback, Autopilot, portal, integration and compliance features; help-center articles are not among them. canny.io/pricing, retrieved .

Try UpVoiced

See a fictional board on the demo, and request early access to hear when the first workspaces open. The free plan will need no credit card.

Request early accessTry the fictional demo