Compare · UpVoiced vs Featurebase

UpVoiced vs Featurebase

Featurebase started as a feedback tool and is now a support and product suite: a helpdesk with live chat, the Fibi AI agent, a help center, surveys and feedback boards share one subscription that is priced per seat. For a team that wants all of that in one place, it is a strong package.^{Source [4]}^{Source [2]}

UpVoiced is narrower on purpose. It covers feedback, the roadmap and the changelog, and puts the parts developers reach for first — the widget, the REST API and an MCP server — on its free plan. If the feedback board is the part of Featurebase you actually use, this page shows where the two differ, with sources for every Featurebase fact.

UpVoiced is in development and not open for sign-ups yet; its prices are a proposal. Facts about Featurebase were checked against its own public pages on 2026-10-22.

Feature by feature

UpVoiced and Featurebase, as each publishes it
Feature	Featurebase	UpVoiced
Feedback board with votes	Yes. 1 board on Free, 5 on Growth, 10 on Professional^{Source [7]}	Yes, on every plan
Public roadmap	Yes. 1 roadmap on Free, more on paid plans^{Source [7]}	Yes, on every plan
Emails voters when a status changes	Yes. Upvoters are notified when work starts or ships^{Source [9]}^{Source [8]}	Yes, to everyone who voted, commented or followed
Changelog with emails to followers	Paid plans. Public changelog page and email updates from Growth^{Source [12]}	Yes; entries link the requests they ship (Free: 500 email recipients a month)
Embeddable in-app widget	Paid plans. Embeddable in-app widgets from Growth^{Source [10]}	Yes, on every plan
Sign users in from your product	Paid plans. Automatic user authentication from Growth; single sign-on from Professional^{Source [13]}	Yes, on every plan (signed tokens)
REST API and webhooks	Paid plans. API and webhooks from Growth^{Source [11]}	API on every plan (read-only on Free); webhooks from Starter
MCP server for AI agents	Paid plans. From Growth^{Source [11]}	Yes, on every plan (read-only with one key on Free)
Built-in AI (triage, duplicates)	Paid plans. Duplicate suggestions from Growth; AI deduplication from Professional^{Source [14]}^{Source [15]}	Coming soon (similar-post hints while people type today)
Import from another tool	Yes. Automatic migration from Canny, Productboard, Frill and Beamer; CSV import^{Source [16]}	CSV import from Canny, Featurebase and hearloop exports
Slack, Discord and issue trackers	Paid plans. Slack, Discord, Linear, Jira, ClickUp and GitHub from Growth^{Source [17]}	Slack and Discord
Custom domain	Paid plans. From Growth^{Source [18]}	Coming soon (from Starter)
Remove the vendor’s branding	Paid plans. $69 a month on Professional and Enterprise^{Source [19]}	From Starter
Surveys (NPS, CSAT)	Paid plans. NPS, CSAT and multi-step surveys from Growth^{Source [20]}	Coming soon (NPS and CSAT microsurveys)
Help center articles	Yes. Public help center and help widget on Free^{Source [21]}	Not offered
Free plan	Free forever with 1 seat, 1 board and 1 roadmap^{Source [1]}	Free forever: 1 board, 100 active posts, 1 seat
How paid plans are priced	Per seat; Growth $29 a seat a month billed yearly^{Source [2]}	Flat price per workspace, no per-voter or per-seat charge (proposed: Starter $19, Growth $49, Business $119 a month)

Where UpVoiced and Featurebase differ

Seats or a flat price

Featurebase charges per seat: $29, $59 or $99 per seat a month, billed yearly, plus $0.49 for each AI resolution. UpVoiced's proposed plans are a flat price per workspace, so adding a teammate within your plan's seat allowance does not change the bill.^{Source [2]}^{Source [3]}

What the free plan includes

Featurebase's Free plan has one seat, one feedback board and one roadmap, and lists in-app widgets, the API, MCP and webhooks from Growth. UpVoiced's free plan also has one board and one seat, and includes the widget, single sign-on for your users and read-only API and MCP access.^{Source [1]}^{Source [10]}^{Source [11]}

Branding

Featurebase lists removing its branding at $69 a month on Professional and Enterprise, and custom domains from Growth. UpVoiced removes the "Powered by UpVoiced" badge from Starter; custom domains are planned for Starter but not built yet.^{Source [19]}^{Source [18]}

Closing the loop

Both tell people when their request moves: Featurebase notifies upvoters when work begins or a request ships, and includes automatic loop closing on Free. UpVoiced emails everyone who voted, commented or followed on every status change and links each changelog entry to the requests it ships.^{Source [9]}^{Source [8]}

Featurebase pricing and UpVoiced’s proposed plans

Featurebase's Free plan is free forever with one seat. Growth is $29, Professional $59 and Enterprise $99 per seat a month, billed yearly, and Fibi AI resolutions cost $0.49 each on paid plans. Paid plans can be tried for 10 days without a credit card, and Professional and Enterprise include 20 and 50 free Lite seats for teammates who only need limited access.^{Source [1]}^{Source [2]}^{Source [3]}^{Source [5]}^{Source [6]}

UpVoiced plans a free plan with no time limit and no card, then Starter $19, Growth $49, Business $119 a month per workspace, with annual billing at ten times the monthly price. These prices are not final and nothing can be bought yet. See every proposed limit.

The UpVoiced widget open on a fictional customer app, listing Driftwood Notes ideas with their votes. — The UpVoiced widget inside a fictional customer’s app: ideas, the roadmap and what’s new in one panel. Captured from staging.

When Featurebase may suit you better

You also need a helpdesk: Featurebase includes live chat and a shared inbox on Free, and the Fibi AI agent on paid plans, in the same subscription as feedback. UpVoiced has no support inbox.^{Source [22]}^{Source [4]}
You want surveys and a help center now: Featurebase lists NPS and CSAT surveys from Growth and a public help center on Free. UpVoiced's surveys are still coming and it has no help center.^{Source [20]}^{Source [21]}
You need AI deduplication, EU data hosting or a SOC 2 Type II report today: Featurebase lists AI deduplication from Professional and says its data is hosted in the Netherlands and Germany and that it is SOC 2 Type 2 compliant.^{Source [15]}^{Source [23]}

Moving from Featurebase

UpVoiced reads Featurebase CSV exports: posts, votes by email, comments and statuses are mapped in a background import with a progress and error report. Featurebase, for its part, offers automatic migration from Canny, Productboard, Frill and Beamer.^{Source [16]}

Questions about UpVoiced and Featurebase

Is Featurebase cheaper than UpVoiced?

It depends on team size. Featurebase's paid plans cost $29 to $99 per seat a month, billed yearly, so the price grows with each teammate. UpVoiced's proposed prices are flat per workspace. UpVoiced's prices are not final and nothing can be bought yet.

Sources:Source [2]

Does Featurebase's free plan include the widget and the API?

Not according to its pricing table: in-app widgets, the API, MCP and webhooks are listed from the Growth plan. UpVoiced's free plan includes the widget and read-only API and MCP access with one key.

Sources:Source [10]Source [11]

Can I import my Featurebase board into UpVoiced?

Yes. UpVoiced's CSV import has a mapping for Featurebase exports and brings across posts, votes matched by email, comments and statuses as a background job.

Does UpVoiced replace Featurebase's helpdesk?

No. Featurebase combines a helpdesk, live chat, an AI agent and a help center with feedback. UpVoiced only covers feedback, the roadmap and the changelog, with surveys and testimonials planned.

Sources:Source [4]Source [22]

Sources

Each fact about Featurebase comes from its own public pages, read on the date shown. Products and prices change; tell us if something here is out of date and we will correct it.

Featurebase's Free plan is free forever for one seat and includes one feedback board and one roadmap, with unlimited posts and comments. www.featurebase.app/pricing, retrieved 2026-10-22.
Featurebase's paid plans are priced per seat: Growth $29, Professional $59 and Enterprise $99 per seat a month, billed yearly. www.featurebase.app/pricing, retrieved 2026-10-22.
Each resolution by the Fibi AI agent costs $0.49 on paid plans. www.featurebase.app/pricing, retrieved 2026-10-22.
Helpdesk, the Fibi AI agent, Feedback, Outbound, Help Center and Reporting are in the same subscription, and pricing scales with seats. www.featurebase.app/pricing, retrieved 2026-10-22.
Paid Featurebase plans have a 10-day free trial with no credit card required. www.featurebase.app/pricing, retrieved 2026-10-22.
Professional includes 20 and Enterprise 50 free Lite seats for teammates who only need limited access. www.featurebase.app/pricing, retrieved 2026-10-22.
Feedback boards and roadmaps are limited to 1 on Free, 5 on Growth and 10 on Professional, and unlimited on Enterprise. www.featurebase.app/pricing, retrieved 2026-10-22.
Automatic feedback loop closing and submit-and-vote on behalf are included on Featurebase's Free plan. www.featurebase.app/pricing, retrieved 2026-10-22.
Featurebase notifies upvoters automatically when work begins on their request or it ships. www.featurebase.app/features/feedback-collection, retrieved 2026-10-22.
Embeddable in-app widgets are listed from Growth and not on Free. www.featurebase.app/pricing, retrieved 2026-10-22.
The API, MCP and webhooks are listed from Growth and not on Free. www.featurebase.app/pricing, retrieved 2026-10-22.
A public changelog page and in-app and email updates are listed from Growth. www.featurebase.app/pricing, retrieved 2026-10-22.
In the End-users section of the pricing table, automatic user authentication is listed from Growth and single sign-on from Professional. www.featurebase.app/pricing, retrieved 2026-10-22.
AI board and duplicate-post suggestions are listed from Growth. www.featurebase.app/pricing, retrieved 2026-10-22.
AI feedback deduplication is listed from Professional, and AI feedback tagging on Enterprise. www.featurebase.app/pricing, retrieved 2026-10-22.
Featurebase supports automatic migration of feedback from Canny, Productboard, Frill and Beamer, among others, and feedback import from a CSV file. www.featurebase.app/pricing, retrieved 2026-10-22.
Feedback channels (Slack, Discord, Intercom, Zendesk) and issue management (Linear, Jira, ClickUp, GitHub) integrations are listed from Growth. www.featurebase.app/pricing, retrieved 2026-10-22.
Custom domains are listed from Growth and not on Free. www.featurebase.app/pricing, retrieved 2026-10-22.
Removing Featurebase branding is listed at $69 a month on Professional and Enterprise and is not available on Free or Growth. www.featurebase.app/pricing, retrieved 2026-10-22.
Surveys (NPS, CSAT and others) and multi-step conditional surveys are listed from Growth. www.featurebase.app/pricing, retrieved 2026-10-22.
A public help center and an embeddable help widget are included on Featurebase's Free plan. www.featurebase.app/pricing, retrieved 2026-10-22.
Live chat, an omnichannel inbox with ticketing and a mobile app are included on Free. www.featurebase.app/pricing, retrieved 2026-10-22.
Featurebase says it is SOC 2 Type 2 and GDPR compliant and that its data is hosted in the Netherlands and Germany. www.featurebase.app/pricing, retrieved 2026-10-22.

Try UpVoiced

See a fictional board on the demo, and request early access to hear when the first workspaces open. The free plan will need no credit card.

Request early access Try the fictional demo